Privacy Policy — Caesars Slots Casino

This Privacy Policy explains how we at Caesars Slots Casino collect, use, and protect personal information on our website and mobile web experience. It also covers choices you can make about your data and how to contact us.

We designed this for real people, not robots. No fluff, no jargon for the sake of it. Just what we collect, why we collect it, and how we keep it safe.

Who We Are and How This Policy Applies

This Policy applies to visitors and registered players using Caesars Slots Casino online. It covers account creation, gameplay, payments, customer support, promotions, responsible gambling tools, and anti-fraud/KYC checks for eligible adults (18+). We operate security controls such as SSL encryption and fair-play tech across the platform.

Data We Collect

We collect information you give us directly and data generated when you use our services.

Identity & KYC: name, date of birth, country of residence, ID verification details (for age checks, anti-fraud and legally required compliance). Tools like self-exclusion and deposit limits are part of this picture.
Contact details: email, phone, communication preferences.
Account & gameplay: username, session history, game events, bonuses claimed, loyalty status and points.
Payments & withdrawals: deposit method (e.g., card, e-wallet, bank transfer, voucher, crypto), transaction amounts, payout preferences; card withdrawals aren’t used on our side.
Device & technical: IP address, device IDs, browser type, language, time zone, approximate location, referral source, and activity logs that help keep the platform reliable.
Support interactions: live chat transcripts, emails, surveys, and complaint handling notes.

We also use aggregated analytics that don’t identify you directly (site performance, crash reports, trends).

Why We Use Your Data (Legal Bases Included)

Below is a clear snapshot of what we collect, why, and the legal basis we rely on.

Data category	What we use it for	Legal basis
Identity & KYC	Account set-up, age/eligibility checks (18+), AML, fraud prevention, self-exclusion and limits	Legal obligation; legitimate interests; contract
Contact details	Account notices, service messages, security alerts, promotions (if opted-in)	Contract; consent; legitimate interests
Account & gameplay	Running games, bonuses and tournaments, loyalty programs, fairness and audits	Contract; legitimate interests
Payments & withdrawals	Deposits, payouts, preventing fraud/chargebacks, accounting	Contract; legal obligation; legitimate interests
Device & technical	Security, log-in safety, performance, analytics, abuse detection	Legitimate interests
Support interactions	Customer service, dispute handling, quality assurance	Contract; legitimate interests

Platform safeguards include SSL encryption and certified RNGs audited for fairness, which sit alongside our privacy and security controls.

We share data with carefully selected partners who help us run the service:

Payment processors and banks for deposits and withdrawals.
KYC/AML and fraud prevention providers to meet legal checks and protect accounts.
Game and platform vendors to operate certified games and deliver uptime.
Customer support and communications tools to handle live chat and messages.
Analytics and security services that help spot abuse and keep systems stable.

When required by law or to protect users and our services, we may disclose information to regulators or law enforcement.

International Data Transfers

Our operations and providers may be located outside your country. When data moves, we apply contract terms and safeguards required by applicable law so the protection travels with it. The core principle: same respect for your data, whichever secure server it sits on.

Data Retention